Delete Your Final Kastle Account
Final Kastle, called Final Castle in the game, by Cappie Studios. How to delete your online account and what happens to your data.
You only have an online account if you have played online. Offline play keeps everything on your device; uninstalling the game removes it.
Delete it in the game
- Open the game and sign in (choose PLAY or open Social).
- Open Social, then Privacy.
- Choose Delete account and read what will be deleted.
- Choose Continue, then Delete forever.
Your account is deleted right away. For safety, a sign in linked in the last 7 days cannot delete the account: use the sign in you played with first, or try again later.
Ask us to delete it
If you cannot open the game, email us. Use the subject "Delete my Final Kastle account" and give your username and the device you play on (PC, Android, iPhone or iPad). To show the account is yours, also tell us which sign in you use (Epic Games, Google or Apple), about when you first played online, and the name of a friend on your list if you have one. We check these against the account. If they do not match, we delete nothing and reply to say what is missing. Otherwise we delete it within 30 days, usually much sooner, and reply when it is done.
cappietarot@gmail.com
What is deleted
- your username, which other players can then take;
- every sign in linked to the account (Epic Games, Google or Apple account identifiers), your platform and account dates;
- your friends list, friend requests and blocks, including other players' entries about you;
- your sign in tokens and link codes;
- your Weekly Champions data: weekly scores, badges and gifts;
- reports other players made about you.
If you signed in with Apple, we ask Apple to revoke your Sign in with Apple session when you delete your account. If Apple is temporarily unavailable, we retry. Your game account is removed immediately. Only the token needed for revocation is retained, without your account identifier, until Apple confirms it, then the token is erased.
What stays
- Reports you sent about other players stay until one year after you sent them, with nothing that links them to you.
- Abuse counters, which hold only a one way hash of your IP address, run out within about two hours.
- Your Epic Games, Google or Apple account itself is not touched. Epic Online Services may keep its own data under Epic's privacy policy; ask Epic if you want it removed.
- Saves on your device stay until you uninstall the game.
- Emails you sent us stay in our mailbox until you ask us to delete them.
Deleting is the whole account; there is no partial deletion. Full details are in the privacy policy.